Pocahontas Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Pocahontas Memorial Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Pocahontas Memorial Hospital provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Pocahontas Memorial Hospital provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other language
If you need these services, contact Ernestine Pollard, Civil Rights Coordinator.
If you believe that Pocahontas Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Ernestine Pollard, Pocahontas Memorial Hospital, 150 Duncan Road, Buckeye, WV 24924 phone: (304)799-7400, fax: (304)799-2276, email: firstname.lastname@example.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Ernestine Pollard, Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html